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News Lab Report: ASUS Q-Release PCIe Mechanism Damage & Claims February 7, 2025 Last Updated: 2025-02-07 We observe evidence around ASUS’ Q-Release PCIe slot causing scratches on video cards The Highlights The ASUS Q-Release PCIe slot was designed to feature a buttonless design that is supposed to make removing video cards from motherboards easierASUS’ Q-Release Slim mechanism appears to be causing damage to the GPU’s PCIe-connectorThe damage is hard to notice until around 60 or so re-installations Table of Contents AutoTOC Visit our Patreon page to contribute a few dollars toward this website's operation (or consider a direct donation or buying something from our GN Store!) Additionally, when you purchase through links to retailers on our site, we may earn a small affiliate commission. Intro The below is a research report that we wrote originally for internal use. The ASUS Q-Release PCIe slot has been in the news lately for potentially scratching the PCIe slot of video cards. ASUS published a statement about the Q-Release slot and got our attention. We found the fact that it was publishing a statement seemingly randomly to be odd, so we looked into what prompted it. This report is what we wrote to determine if the Q-Release PCIe story deserved a full video or not. We pulled facts together and determined it wasn’t worth pursuing as a standalone video (as it simply didn’t seem to be a major issue), but thought it was worth running as a news story and published this report for two reasons: (1) The public might benefit from it, for anyone who has similar questions, and (2) it may become a bigger story in the future, so having our research publicly preserved will help if that’s the case. The big question will be if ASUS rejects warranties related to this, such as if the Q-Release slot damages the gold pins on a video card at any point. Credits Writing Steve BurkeTannen Williams Web Editing Jimmy Thang Below follows the research write-up to recap the topic as it stands today. Research Uniko’s Hardware Article & Testing Video:  Uniko’s Hardware uploaded a video plugging and unplugging an ASUS PRIME RTX 4060 Ti OC 8GB into a ROG STRIX X870-A GAMING WIFI 60 times. These are the before and after results: Uniko’s Hardware reports: “After the 60th time, the graphics card still works normally without any faults. After the 60th time, the right corner of the PEG power supply part of the PCB (corresponding to the metal spring in the ASUS special slot) is slightly worn, showing white spots, and the inner side shows black spots.” This was the result after 3 installs/removals. It may be difficult to recognize, but it seems every single plug/unplug cycle may cause extremely minor cosmetic damage to the inside corner of the PEG power supply, which normally isn’t apparent until around 60 or so removals. Uniko’s Hardware wasn’t extra careful when unplugging the card, but they did seem to mostly follow ASUS’ guidelines for unplugging the card, however they might not have exaggerated the “slight tilt” as much as ASUS would have preferred. Source: https://unikoshardware.com/2025/01/test-asus-pcie-q-release-slim.html and https://www.youtube.com/watch?v=3TdYEknfHgM&t=83s ASUS’ Press Release Statement ASUS posted a press release on January 31st that included detailed instructions on how to use the Q-release Slim mechanism, along with these illustrations. ASUS stated: “In our internal testing and evaluation of the extremely small number of cases reported we found no damage to the motherboard or graphics card that would affect functionality or performance. However, it is important to emphasize that any type of PCIe add-in card will exhibit signs of usage and wear marking after 60 continuous insertions and removals.” In the questions section of their webpage, ASUS asked itself “Is ASUS working on design revision/change?” ASUS replied, “If the graphics card is inserted and removed following the manufacturer's recommended installation methods, there should be no issues.”  ASUS noted, likely in response to the Uniko’s Hardware test video, “60 insertions with incorrect methods caused additional wear, making usage marks more apparent. Incorrect angles and excessive force can cause further scratches but do not affect the functionality of the graphics card or motherboard.” ASUS noted there were no reported issues on the original Q-Release (non-slim) mechanism, making it seem like they possibly overcomplicated things by trying to advance the design. In a comment on the Intel subreddit that ASUS posted this statement on, ASUS was asked if these cosmetic marks would cause ASUS to deny warranty claims, to which an ASUS (North America) representative pointed out: “First, we note that if there is an issue caused by the Q-Release Slim slot, we'll take care of end-users in the North America region. I make that distinction because I cover only the NA region. Second, despite the visual damage you could see that were posted on social media, both cards were unaffected when tested for performance and functionality. Third, and this is based on many years that I've done customer service previously at a competitor, it's not uncommon to see some signs of usage or wear and tear on the gold fingers just through normal use. In addition to some level of wear by inserting and removing the card, you can also slightly scratch the gold fingers when you miss the slot or set it down on a rough surface, etc. But this kind of wear doesn't typically damage the card in a way that prevents it from normal operation, and purely cosmetic scratches shouldn't void warranty. Lastly, the type of damage you see on the PCIe connector that will void warranty typically involves severe scratches to the connector that exposes metal and/or damage that looks like the card was dropped and made contact with the ground. In these cases, it's usually apparent that the damage is no longer cosmetic and the card probably won't function at all.” Because it’s the video cards that are damaged, and not the motherboard, we wonder how much authority ASUS has for speaking on warranties for other manufacturers. Source: https://www.asus.com/us/news/ya8rt06hmk6xthtq/ Affected Motherboards Buy a GN 4-Pack of PC-themed 3D Coasters! These high-quality, durable, flexible coasters ship in a pack of 4, each with a fully custom design made by GN's team. You'll get a motherboard-themed coaster with debug display & reset buttons, a SATA SSD with to-scale connectors, RAM sticks, and a GN logo. These fund our web work! Buy here. ASUS’ motherboard product page lists 16 SKUs of motherboards with a Q-Release Slim mechanism (listed below). These product lines that may feature the Q-Release Slim include: ROG STRIX Z890/B850/X870, ROG MAXIMUS Z890/Z790, TUF GAMING Z890 (only one), and a Pro WS WRX90E (only one). Important note – not every motherboard from the above product lines feature the Q-release Slim, sometimes this feature depends on the SKU from that product line. ROG STRIX Z890-H GAMING WIFIROG MAXIMUS Z890 HERO BTFROG STRIX B850-I GAMING WIFIROG STRIX Z890-I GAMING WIFIROG MAXIMUS Z890 APEXROG STRIX Z890-F GAMING WIFIROG STRIX Z890-E GAMING WIFIROG MAXIMUS Z890 HEROROG MAXIMUS Z890 EXTREMEROG STRIX Z890-A GAMING WIFITUF GAMING Z890-PRO WIFIROG STRIX X870-I GAMING WIFIROG STRIX X870-A GAMING WIFIROG STRIX X870E-E GAMING WIFIROG MAXIMUS Z790 HERO BTFPro WS WRX90E-SAGE SE Source: https://www.asus.com/us/motherboards-components/motherboards/all-series/filter?Series=PRIME,ProArt,Workstation,ROG-Republic-of-Gamers,TUF-Gaming,CSM,Business,Others ASUS Manual Documentation ASUS’ documentation for using the Q-Release Slim is shown above, stating: “To release an expansion card on a Q-Release Slim PCIe slot: Pull the front end of the expansion card upwards, this should release the expansion card from the Q-Release Slim PCIe slot, allowing you to remove the expansion card from the Q-Release Slim PCIe slot,” along with a reference illustration. In their most recent press release, Asus noted a "2 degree angle" in an illustration. Source: https://dlcdnets.asus.com/pub/ASUS/mb/LGA1851/ROG_MAXIMUS_Z890_HERO/E25755_ROG_MAXIMUS_Z890_HERO_EM_V4_WEB.pdf?model=ROG%20MAXIMUS%20Z890%20HERO Brief History of Q-Release Slim ASUS first released the Q-Release Slim version on August 20th, 2024, and showcased it at Gamescon 2024, making it a relatively new feature. This came after their original Q-Release mechanism that they unveiled in 2021. Source: https://press.asus.com/news/press-releases/asus-x870e-x870-motherboards-ryzen-9000/https://www.tomshardware.com/pc-components/motherboards/asus-and-msi-debut-motherboards-with-gpu-quick-release-for-easy-upgrades Issues with Slight Angle Found via PCWorld, Andreas Schilling of HardwareLuxx posted on Bluesky saying, “I have made a schematic drawing of what the problem is in my case. It is not always possible to create the necessary angle because of the back of the case,” along with this picture (below). At the time of writing this, ASUS has not responded to issues with creating the necessary angle to use the Q-Release Slim mechanism. In a February 5 tweet, Uniko’s Hardware showcased an example of more noteworthy damage to a user’s video card. The tweet reads: “we further dig in the photos provided by affected asus users. about the extreme cases reported, actually not just the peg part are damaged but also the corner of the x16 part. we all know the metal piece of q release slim is at the peg side only so the scratches that happened on the x16 part make zero sense. thus we are now suspect the root cause of the problem is the metal between x16 and peg which is intended to be soldered to PCB for smt slot rigidity. our initial test of 60 times plugging and removal shows almost no damage on the x16 part of the PCB, so if you follow tight the asus official guide, the extent of the damage could be minimized.” It included this image: Source:  https://bsky.app/profile/aschilling.bsky.social/post/3lgwux6ikb22j https://x.com/unikoshardware/status/1887113682200707194/photo/1 Simple Recap Grab a GN15 Large Anti-Static Modmat to celebrate our 15th Anniversary and for a high-quality PC building work surface. The Modmat features useful PC building diagrams and is anti-static conductive. Purchases directly fund our work! (or consider a direct donation or a Patreon contribution!) ASUS’ Q-Release Slim mechanism appears to be causing damage to the GPU’s PCIe-connector.ASUS currently lists 16 SKUs of motherboards that use Q-Release Slim. This feature came out at the end of August 2024.Ultimately, it is pretty hard to notice the damage caused, until around 60 or so installs/removals (as highlighted by Uniko’s Hardware testing video). However, you may be able to notice extremely minor damage to the inside corner of the PEG power connector after every removal.It is extremely hard to tell if Uniko’s Hardware perfectly followed ASUS' guidelines for removal, but it also should not be a requirement to perfectly follow the precise angle to the degree. We think that removing a video card is a standard process that should not require new care just for this mechanism. ASUS documentation says: “To release an expansion card on a Q-Release Slim PCIe slot: Pull the front end of the expansion card upwards, this should release the expansion card from the Q-Release Slim PCIe slot, allowing you to remove the expansion card from the Q-Release Slim PCIe slot,” which Uniko’s Hardware did follow, however in their most recent release, ASUS highlighted a 2 degree angle, which we’re not sure if Uniko’s Hardware did on every removal. But this also shouldn’t matter.ASUS' most recent press release acknowledges the issue, but claims this is only cosmetic damage to the GPU PCIe-connector (motherboard unaffected) that will not impact the performance or card functionality. When asked about warranty claims, the ASUS representative said this shouldn’t affect warranty coverage.“We note that if there is an issue caused by the Q-Release Slim slot, we'll take care of end-users in the North America region. I make that distinction because I cover only the NA region,” and “In addition to some level of wear by inserting and removing the card, you can also slightly scratch the gold fingers when you miss the slot or set it down on a rough surface, etc. But this kind of wear doesn't typically damage the card in a way that prevents it from normal operation, and purely cosmetic scratches shouldn't void warranty.”Because it’s the GPUs that are damaged, and not the motherboard, we wonder how much authority ASUS has for speaking on warranties for other manufacturers.ASUS noted there were no reported issues on the original Q-Release (non-slim) mechanism, making it seem like they possibly overcomplicated things by trying to advance the design.Andreas Schilling of HardwareLuxx posted on Bluesky saying, “I have made a schematic drawing of what the problem is in my case. It is not always possible to create the necessary angle because of the back of the case,” along with a picture illustrating the angle issue.Ultimately, it seems that this isn’t a large issue because it only causes minor cosmetic damage that will not affect performance of the card and shouldn’t affect the warranty. Our biggest concern is if ASUS rejects warranties. We’d also be concerned if a video card dies for some unrelated reason, then the user gets rejected for PCIe damage caused by ASUS. This is something we can’t account for until it happens.As a bonus, most end users will likely not install/remove their card 60 times anyway. This is likely a much bigger issue for reviewers/testers.

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